FAQ's
Q: Where is your business located?
A: We are based in Cessnock New South Wales, Australia, but we serve customers across the country.
Q: What are your operating hours?
A: Our hours are:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday & Sunday: Closed
Q: How can I place an order?
A: You can order through our website by adding items to your cart and following the checkout process.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Afterpay.
Q: Can I change or cancel my order after placing it?
A: If your order hasn’t been processed yet, you can contact us at info@airbrushaussie.com.au for changes or cancellations.
Q: How long does delivery take?
A: Standard delivery takes 7-12 days
Q: How can I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email.
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the item is unused and in original packaging.
Q: How do I request a refund?
A: Contact us at info@airbrushaussie.com.au with your order details, and we’ll guide you through the process.
5. Customer Support
Q: How can I contact customer service?
A: You can reach us via email at info@airbrushaussie.com.au or call us at +61485906541
Q: Do you offer support for bulk or business orders?
A: Yes! Contact us at info@airbrushaussie.com.au for bulk order inquiries.